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Prime Healthcare · Privacy

Prime Healthcare Patient Portal Privacy settlement: claim form, deadline and payout

Closes Dec 21, 2026No proofNeeds notice ID
Quick answerThe Prime Healthcare Patient Portal Privacy settlement is open for claims until Dec 21, 2026. The published payout is $20 per person. No proof of purchase is needed. Open it in the Claim app to get the official claim form and a reminder before the deadline.

Prime Healthcare settled claims that tracking technology on its hospital websites and patient portals disclosed patient data to third parties. Patient portal users can claim a fixed cash payment and get a year of medical privacy monitoring.

Key facts

Payout
$20 per person
Deadline
Dec 21, 2026
Proof
No proof
Who
Nationwide (US)
Case
Doe, et al. v. Prime Healthcare Services, Inc., et al.
Court
Superior Court of California, Los Angeles County (23STCV26800)
Administrator
Kroll Settlement Administration
Final hearing
Mar 9, 2027
Notice ID
The form asks for the ID or PIN from your notice
Official site
Open in the Claim app
Verified
Nov 7, 2026

Fixed $20 for Patient Portal Subclass members by claim, plus a one-year CyEx Medical Shield Pro code (enroll by April 20, 2027). Email Subclass (California hospitals) gets the monitoring code only. Online claims need the Class Member ID from the notice.

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Who qualifies

  • Patient of Prime Healthcare or a listed Prime hospital (CA, TX, PA, NJ and other states) who used its websites or patient portal from November 1, 2019 to the pixel removal date

How to file a claim

  1. Get the Claim app and open the Prime Healthcare Patient Portal Privacy settlement.
  2. Tap Claim to open the official claim form.
  3. Have the Claim ID or PIN from the notice you received ready.
  4. Confirm that you qualify. No receipt is needed.
  5. Choose how you want to be paid and submit before Dec 21, 2026.
  6. Save the confirmation number. Claim keeps it with your filed claims so you can check your payment later.

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Is the Prime Healthcare Patient Portal Privacy settlement legit?

Yes. It's a court-supervised class action settlement in Doe, et al. v. Prime Healthcare Services, Inc., et al., Superior Court of California, Los Angeles County (23STCV26800). Claims go through Kroll Settlement Administration on the official settlement website. A real settlement never asks for a fee, your bank password or your full Social Security number by text or email.

The final approval hearing is Mar 9, 2027. Payments usually go out 3 to 12 months after the court gives final approval, once any appeals end. The administrator pays you directly, often by check, PayPal, Venmo or digital card.

FAQ

Is the Prime Healthcare Patient Portal Privacy settlement legit?

Yes. It's a court-supervised settlement (Doe, et al. v. Prime Healthcare Services, Inc., et al., Superior Court of California, Los Angeles County (23STCV26800)). Claims are handled by Kroll Settlement Administration on the official settlement website. A real settlement never asks you for a fee to file.

What is the deadline for the Prime Healthcare Patient Portal Privacy settlement?

Claims must be submitted by Dec 21, 2026.

How much is the Prime Healthcare Patient Portal Privacy payout?

Fixed $20 for Patient Portal Subclass members by claim, plus a one-year CyEx Medical Shield Pro code (enroll by April 20, 2027). Email Subclass (California hospitals) gets the monitoring code only. Online claims need the Class Member ID from the notice.

Do I need proof to file the Prime Healthcare Patient Portal Privacy claim?

No. You can file without proof of purchase by confirming that you qualify.

When will Prime Healthcare Patient Portal Privacy payments be sent?

The final approval hearing is Mar 9, 2027. Payments usually go out 3 to 12 months after final approval, once any appeals are resolved.

Claim is an independent app and isn't affiliated with this case, the court, the administrator or Prime Healthcare. Details come from the official settlement website and court records. Always read the official notice before you file.